1. Acceptance of Terms
By accessing or using the Temple City HVAC Service website (templecityhvac.com) or engaging our HVAC services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services Description
Temple City HVAC Service provides heating, ventilation, and air conditioning (HVAC) installation, repair, and maintenance services to residential and commercial customers in Temple City, CA and the surrounding San Gabriel Valley area. All service work is performed by licensed California HVAC contractors.
3. Service Estimates and Pricing
All estimates are provided in writing prior to the commencement of any work. Prices are flat-rate and will not increase beyond the quoted amount unless additional work is requested or discovered that was not identifiable prior to opening the system. Any additional work requires separate written authorization from the customer before proceeding.
Emergency and after-hours service calls may be subject to additional fees, which will be disclosed before service begins.
4. Payment
Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, check, and major credit cards. For larger installations, we may require a deposit prior to scheduling. Returned checks may be subject to a returned check fee.
5. Warranties and Guarantees
We warrant all labor performed by Temple City HVAC Service against defects in workmanship for a period of one (1) year from the date of service. Equipment and parts warranties are provided by the respective manufacturers and are separate from our labor warranty. We will assist you in submitting manufacturer warranty claims when applicable.
Our satisfaction guarantee means that if you are not satisfied with our workmanship, we will return to correct the issue at no additional charge within the warranty period.
6. Customer Responsibilities
Customers are responsible for providing safe, clear access to HVAC equipment for our technicians. This includes attics, crawlspaces, rooftops, and mechanical rooms. Customers must ensure that pets are secured and that the work area is reasonably clear before our technician's arrival.
Customers are also responsible for maintaining their systems per manufacturer recommendations between service visits. Failure to perform basic maintenance (such as filter replacement) may void our workmanship warranty for related issues.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Temple City HVAC Service's liability for any claim arising from our services shall not exceed the total amount paid for the specific service giving rise to the claim. We are not liable for incidental, consequential, or indirect damages including lost profits, lost data, or business interruption.
8. Cancellations and Rescheduling
We request at least 24 hours notice for cancellations or rescheduling of non-emergency appointments. Cancellations made less than 4 hours before a scheduled appointment may be subject to a cancellation fee. Emergency calls are not subject to cancellation fees.
9. Website Use
The content on templecityhvac.com is provided for informational purposes only. We make no warranties about the completeness or accuracy of the information. Unauthorized use of our website content, trademarks, or images without written permission is prohibited.
10. Governing Law
These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms or our services shall be resolved in the courts of Los Angeles County, California.
11. Contact Information
For questions about these Terms of Service, contact us at:
Temple City HVAC Service
4962 Sultana Ave, Temple City, CA 91780, United States
Phone: (626) 534-8422
Email: info@templecityhvac.com